2402 - HR Credentialing Program


Employee Recognition

Audience List

  • Employee Relations Officers
  • Equal Employment Opportunity Officers
  • Personnel Officers
  • Transactions Supervisors


This policy:

  • Introduces the HR Credentialing Program.
  • Discusses how the program was created.
  • Identifies functional areas for which credentialing is offered.
  • Describes how to sign up for the HR Credentialing Program.


As part of the Civil Service Improvement (CSI) initiative, the California Department of Human Resources (CalHR) created the HR Credentialing Program. Launched as a pilot program in 2015, the program will eventually expand service-wide.


In 2014, CSI efforts were initiated to streamline and modernize statewide human resources processes. The HR Credentialing Program was developed to recognize State of California HR professionals who possess expertise in one or more HR functional areas. The program will assess human resources proficiencies, promote professional recognition, and foster a culture of continuous learning amongst human resources professionals.  The examinations are in-person multiple-choice assessments, and cover a broad variety of topics within each functional area.

In the fall of 2015, a pilot program was rolled out consisting of HR Credentialing examination modules in the following three HR functional areas to a small number of departments:

  • Classification and Compensation
  • Recruitment and Selection
  • Workforce and Succession Planning

With the success of the pilot, CalHR offered a statewide release of all three examination modules in the summer of 2016.

In 2017, CalHR will conduct exams in the following additional functional areas:

  • Civil Rights/Equal Employment Opportunity
  • Health and Safety
  • Labor Relations
  • Performance Measurement and Management
  • Training and Development

Following the successful rollout of these additional exam areas, CalHR will be offering all eight exams on a periodic basis throughout the year.  All state HR professionals with the required experience and knowledge are encouraged to consider applying for and taking these credentialing examinations. We also encourage all state leaders to encourage HR professionals to take advantage of this opportunity.

More details regarding the program, including a detailed description of each examination module, recommended preparation material, and frequently asked questions, can be found at https://www.calhr.ca.gov/state-hr-professionals/Pages/HR-Credentialing-Program.aspx.


Applicants must meet the eligibility requirements below before submitting an application, and note on their application the desired subject area credential(s).

Typically the application period is four weeks.  To apply for a credential, candidates must submit a standard state application (STD 678) or a PDF of their CalCareer application, as long as it contains the required information. The application must contain the necessary information to allow the reviewing committee to verify that the applicant (1) is a current state civil service employee, and (2) has at least three years of experience performing duties in a state HR work environment.

Applications must be submitted to HRcredentialing.coordinator@calhr.ca.gov.

Or mailed to:

HR Credentialing Program

Personnel Management Division

1515 S St., North Building, Suite 500

Sacramento, CA 95811-7258


Applicants will receive confirmation that their application was received and is in the review process. Applications will not be accepted if they are incomplete or if they do not contain signatures.


Not Applicable.





  • PML 2016-019: PML 2016-019 - 7/11/16 - HR Credentialing Program

Authorized By

Melissa Russell
Chief, Personnel Management Division

Contact Person

Personnel Management Division
HR Credentialing Program , Personnel Management Division
Phone: 916-909-3709
Fax: 916-327-1886
Email: hrcredentialing.coordinator@calhr.ca.gov

Superseded Policies

Not Applicable.


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Table of Contents

1000 - Equal Employment Opportunity

1100 - Selection

1200 - Appointments

1300 - Exempt Employees

1400 - Benefits and Insurance

1500 - Work Schedules

1600 - Third Party Pre-Tax Parking

1700 - Compensation

1800 - Savings Plus

1900 - Bona Fide Associations

2000 - Collective Bargaining

2100 - Leave

2200 - Travel/Relocation

2300 - State Owned Housing

2400 - Employee Recognition

2600 - Layoffs

2700 - Retirement

2800 - Training

2900 - Workforce Planning

3000 - Examination and Hiring

3100 - Drug-Free Workplace

3200 - Medical Screening

3300 - Apprenticeships

3400 - Temporary Assignment

3500 - Classification Plan