1108 - Steps in the Selection Process



Audience List

  • Examination Analysts
  • Human Resources Chiefs
  • Personnel Analysts
  • Personnel Officers


This section provides an overview of the steps of the California civil service selection process.


The Department of Human Resources (CalHR) and the State Personnel Board (SPB) work in partnership to create laws, rules, regulations, policies, and best practices that support a merit-based selection process. Departments must adhere to all applicable civil service laws, rules, regulations and policies set forth by CalHR and SPB. This process establishes guidelines for operating a fair, impartial, and legally defensible selection process.


Six Steps of the California State Service Selection Process

The selection process consists of the following six steps:

  1. Examination Planning
  2. Job Analysis Study
  3. Examination Development
  4. Examination Administration
  5. Examination Audit and Finalization
  6. Hiring Process

Examination Planning - review archival job analysis and examination information, if any; determine examination base; identify locations; determine timelines; identify subject matter experts; develop a work plan.

Job Analysis Study - conduct job audits; create tasks and knowledge, skills, ability and other characteristics (KSAO) statements with Subject Matter Experts (SMEs), create and administer survey; analyze survey data; complete selections options matrix; create job analysis report.

Examination Development - identify and develop examination assessment tools; develop rating criteria and scoring process; determine pass point; validate examination.

Examination Administration - identify testing locations, confirm test dates, reserve test locations, secure test administrators, conduct examination administration orientation; audit test materials; administer examination; rate/score the examination.

Examination Audit and Finalization - audit/finalize scores; establish eligibility lists; create results letters; notify candidates of examination results; notify hiring authority of established eligibility list; perform examination documentation; execute retention procedures.

Hiring Process - create or revise duty statement; submit request for personnel action; create vacancy announcement; advertise vacancy; identify and create application review criteria and/or create hiring and other assessment tools; conduct recruitment/hiring process; select/appoint candidate to the vacant position.

Be sure to consider the unique needs of each selection process. Departments may modify the process by including additional steps, e.g., background investigations, that may be required or that can be added to improve the selection process.






Not Applicable.


Not Applicable.



Authorized By

Chief, Policy Division
State Personnel Board

Chris Dainard
Chief, California Department of Human Resources

Contact Person

Selection Division
Phone: 916-909-3757
Email: SDPolicy@calhr.ca.gov

Superseded Policies

Selection Manual Section 3110 Steps in the Selection Process - 7/10/1980


View History

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Table of Contents

1000 - Equal Employment Opportunity

1100 - Selection

1200 - Appointments

1300 - Exempt Employees

1400 - Benefits and Insurance

1500 - Work Schedules

1600 - Third Party Pre-Tax Parking

1700 - Compensation

1800 - Savings Plus

1900 - Bona Fide Associations

2000 - Collective Bargaining

2100 - Leave

2200 - Travel/Relocation

2300 - State Owned Housing

2400 - Employee Recognition

2600 - Layoffs

2700 - Retirement

2800 - Training

2900 - Workforce Planning

3000 - Examination and Hiring

3100 - Drug-Free Workplace

3200 - Medical Screening

3300 - Apprenticeships

3400 - Temporary Assignment

3500 - Classification Plan