1007 - Monitoring Qualifications Appraisal Panel Composition


Equal Employment Opportunity

Audience List

  • Administrative Chiefs
  • Agency Secretaries
  • Department Directors
  • Examination Managers
  • Examination Officers
  • Human Resources Chiefs
  • Labor Relations Officers
  • Personnel Officers
  • Equal Employment Opportunity Officers
  • Selection Managers


This policy:

  • describes the responsibility of agency Equal Employment Opportunity (EEO) officers to monitor oral examination panel composition

  • specifies monitoring requirements for compliance

  • establishes an effective method to conduct monitoring

  • establishes a reporting mechanism to the Directorate


Mandated by Government Code section 19795(a), all state agency EEO Officers are required to monitor the composition of oral panels in departmental examinations. A fundamental responsibility exists for state agencies to safeguard against practices that influence outcomes of oral interview examinations and to prevent discrimination against prospective candidates who take them. In accordance with California Code of Regulations, title 2, section 195, when selecting panel members, consideration shall be given to individuals who represent the diversity of the State civil service workforce and are familiar with the classification qualifications for which the examination is held.


Each state agency’s EEO Officer is responsible to conduct monitoring and evaluation of all exam Qualifications Appraisal Panels (QAP).  Should the report of findings identify issues of concern, the EEO Officer shall make recommendations to the appointing power (i.e., Director, Executive Officer, Deputy Director, etc.) in order to bring the QAP process into compliance.


  1. EEO Officers shall obtain a listing of scheduled exams requiring QAP each Fiscal Year.  Departmental Human Resources offices shall provide the QAP exam listing upon request.


  2. EEO Officers shall then obtain the workforce demographics for each classification on the QAP list for the department and as appropriate, for statewide hiring. EEO Officers shall evaluate the existing data to determine if an issue of underutilization exists for the classification (the department Workforce Analysis may be utilized to inform this application section).


  3. For any classification in which underutilization is identified, the Personnel Officer shall be notified of the issue prior to the planning of the QAP panel and/or as part of the workforce analysis process.


  4. EEO Officers shall also obtain the composition of each QAP panel and evaluate to determine if it represents the diversity in the state workforce. For those determined not to be diverse, EEO Officers shall inquire from the Examination Unit what steps, if any, were taken to address the diversity of the panel.


  5. At the conclusion of the Fiscal Year, but no later than August 1, the EEO Officer shall include a report of findings for each QAP conducted in the course of the FY concerning its composition, and make recommendations where appropriate and include:

  • For each panel, an explanation whether its composition is diverse.

  • If a panel lacks diversity, explain what efforts were made toward compliance and give recommendations to improve diversity.

    The report shall be submitted to the department Director and Personnel Officer.

Reporting Format

Departments may use the sample report format to document and report findings of oral exam panel composition or utilize their own process, which requires at a minimum, information requested in the sample format.

QAP panel monitoring reports are subject to review by the State Personnel Board for compliance purposes.




Authorized By

Division Chief
Civil Rights, California Department of Human Resources

Contact Person

Civil Rights
Staff Services Manager I
Phone: 916-909-3707
Email: civil.rights@calhr.ca.gov

Superseded Policies

Not Applicable.


View History

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Table of Contents

1000 - Equal Employment Opportunity

1100 - Selection

1200 - Appointments

1300 - Exempt Employees

1400 - Benefits and Insurance

1500 - Work Schedules

1600 - Third Party Pre-Tax Parking

1700 - Compensation

1800 - Savings Plus

1900 - Bona Fide Associations

2000 - Collective Bargaining

2100 - Leave

2200 - Travel/Relocation

2300 - State Owned Housing

2400 - Employee Recognition

2600 - Layoffs

2700 - Retirement

2800 - Training

2900 - Workforce Planning

3000 - Examination and Hiring

3100 - Drug-Free Workplace

3200 - Medical Screening

3300 - Apprenticeships

3400 - Temporary Assignment

3500 - Classification Plan